App privacy policy

## CRYO’géni Privacy Policy

Last updated: March 24, 2024

### 1. Introduction

CRYO’géni (hereinafter referred to as “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This privacy policy (the “Policy”) explains how we collect, use, disclose, and protect user information (hereinafter referred to as “you” or “your”) of our mobile application designed to facilitate quote requests and their real-time status tracking (the “Application”).

### 2. Information We Collect

We collect information necessary to process your quote requests and provide you with updates on their status. This includes:

– Personal information such as your name, email address, and phone number.
– Details of your quote requests.
– Photos or documents you may submit in connection with your quote requests.
– Information on the use of the Application, including but not limited to, login data and interaction with the Application.

### 3. Use of Information

Your information is used solely for the purpose of:

– Processing your quote requests.
– Providing you with updates on the status of your requests.
– Improving the efficiency and usability of our Application.
– Responding to your inquiries or comments.

### 4. Sharing and Disclosure of Information

Your personal information is not sold to third parties. It may be shared only in the following cases:

– With service providers who assist us in managing our Application, subject to strict confidentiality obligations.
– If required by law or to respond to legal proceedings.

### 5. Data Security

We take the security of your data seriously. CRYO’géni employs technical and organizational measures to protect your information from unauthorized access, loss, destruction, or alteration. Your data is stored on CRYO’géni’s secure servers.

### 6. Your Rights

You have the right to:

– Access personal information we hold about you.
– Request correction of your personal information if it is inaccurate.
– Request deletion of your personal data.
– You can exercise these rights by sending us an email or contacting us by phone.

### 7. Changes to the Privacy Policy

We may modify this Policy from time to time. Changes will take effect immediately upon their posting on this page. We encourage you to regularly review this Policy to stay informed about how we manage your information.

### 8. Contact

For any questions or concerns regarding this Policy or your personal data, please contact us.

Emplacement du siège​


Z.E Les Hauts du Bandiat
Rue du Bandiat
St Projet St Constant, 16110
LA ROCHEFOUCAULD-EN-ANGOUMOIS
France

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Lundi – Dimanche


08:00 – 12:00
13:00 – 20:00

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📱+33 06 63 49 19 77

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SIRET: 81511328700024

N° de TVA: FR 40 815113287

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